Track serial numbers and part dimensions.
Hardware businesses don't just sell items; they sell specifications and warranties. BBS allows you to track individual serial numbers for warranty claims and catalog thousands of items by their exact dimensions.
Start Hardware TrialTarget Businesses
Perfectly optimized for: Hardware Stores, Electrical Suppliers, Sanitaryware Dealers, and Power Tool Shops.
"Hardware requires 'Unit Serial' tracking. Unlike a grocery store where every soap is the same, a hardware store must track the unique serial number of an expensive water pump to honor its 2-year warranty."
Key Benefits
- Never lose a warranty dispute by tracking the exact serial number sold.
- Add technical specs (e.g. 15mm, 100W) to item descriptions easily.
- Manage complex B2B quotes for contractors buying in bulk.
Warranty frauds cost you thousands in replacement inventory.
If a customer brings back a broken ₹15,000 drill claiming it's under warranty, how do you know they actually bought *that specific drill* from you, and not from a competitor? Generic software only tells you that you sold *a* drill. Without serial number tracking, you are forced to honor fraudulent warranties or lose the customer.
Why Generic Software Fails:
- • Cannot record unique serial numbers at the time of checkout.
- • No dedicated fields for dimensions, voltages, or technical specs.
- • Clunky conversion of bulk B2B quotations into final invoices.
Real-World Use Cases
How Bharat Billing System actually performs in a heavy hardware environment.
Case 1: The Warranty Dispute
Scenario: A customer returns 14 months later with a broken water pump, presenting an old, faded receipt and claiming a replacement under the 2-year warranty.
The BBS Advantage: You search the invoice number in BBS. The system pulls up the digital receipt, which explicitly lists the pump's serial number (`SN: X992-B`). You check the physical pump the customer brought in, and the serial number is different. You safely reject the fraudulent claim, saving ₹12,000.
Case 2: Finding Specific Parts Instantly
Scenario: A plumber walks in asking for a very specific "15mm PVC Elbow fitting." You have 10,000 different small parts in the store.
The BBS Advantage: Because you set up your items with technical spec fields, the cashier simply types "Elbow 15mm" into the POS. BBS instantly filters out the 20mm and 25mm variants, shows the exact price, and tells the cashier it's located in "Rack 4, Bin B". The customer is served in 15 seconds.
Core Features & Compliance
Core Enabled Features
Serial Number Verification
Forces cashiers to scan the unique box serial number before billing high-value electronics/tools.
Quotation to Invoice Conversion
Create B2B estimates for contractors and convert them into final tax invoices with 1 click.
GST & Legal Presets
- Standard hardware parts: 18% GST.
- Certain power tools / appliances: 28% GST.
- Warranty replacement logic (billing at 0 value for valid replacements).
- Invoice Layout: B2B Tax Invoice (with Serial No. column).
What to Expect in 30 Days
0
Fake warranty claims honored. You have absolute proof of purchase.
100%
Clarity on technical specs, making it easy for new employees to find parts.
Fast
Conversion of long PDF quotations directly into billed invoices.
Stop losing money on fake returns.
Lock down your inventory with mandatory serial number scanning.